Warranty Period and Coverage: All pre-owned timepieces purchased from our gallery undergo rigorous inspection and testing. We proudly back the authenticity and mechanical integrity of our curated collection with a comprehensive 20-month limited warranty from the date of purchase.
What is Covered:
Mechanical Movement: Internal movement components, gear trains, and automatic winding mechanisms are fully covered against operational failure.
Timekeeping Accuracy: Significant deviations in timekeeping precision outside of acceptable pre-owned luxury standards under normal operating conditions.
Water Resistance: The water resistance integrity is covered only if the specific timepiece model was originally rated for water resistance and all crowns/pushers were fully secured.
What is NOT Covered:
Cosmetic Wear and Tear: Scratches, dents, scuffs, or blemishes to the case, bezel, crystal (including chipped sapphire or mineral glass), bracelet, links, or leather/rubber straps that occur post-sale.
Accidental Damage & Misuse: Damage resulting from drops, heavy impacts, shocks, or improper storage.
Unscrewed Crowns: Water damage from operating pushers underwater or from failing to completely screw down the crown.
Third-Party Intervention: Any modification, opening of the case back, or servicing by an unauthorized third-party watchmaker will completely void this warranty.
How to Obtain Service Should your pre-owned timepiece require mechanical attention during your 20-month warranty period, please contact our team immediately at customerservice@stevefishmangallery.com or WhatsApp/call 516-807-7008 to initiate a secure service request.
